Technical Support

Call 978-219-1930, Monday – Friday, 8:00 a.m. to 5:00 p.m., EST
Email support@netatlantic.com

Easy Start Guide

The Easy Start Guide shows how to get started quickly, including logging in, adding members, creating a subscription form, and creating the first mailing.
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User's Guide

The User's Guide is an advanced tutorial which teaches many things including how to manage subscriber segments, import and export member lists, merge data into mailings, use surveys, perform A/B/n split tests, and create and use detailed tracking reports.
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Login and Menu Guide

See how the various menus allow for easy access to common tasks.
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Adding List Members (Subscribers) Guide

See the best ways to upload and import subscribers.
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Responsive Email Template Guide

To help create email campaigns more quickly and efficiently, Net Atlantic offers free responsive email templates. These templates ensure that messages look perfect, whether viewed on a phone, tablet, laptop or desktop.
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Demographic Email Segmentation Guide

Learn how to create differnet segments in your member list so that you can target different groups in your list by type. Use up to 45 unique alpha and numeric fields to help reach specific susbscribers on your list.
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Video Tutorials

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Frequently Asked Questions

Browse our list of commonly asked questions: Frequently Asked Questions

Email Discussion Group Guide

The Discussion Group Guide teaches how to manage discussion groups from start to finish. It shows how to log in, manage segments, send a message to the list, create subscriber forms, and use the control panel.
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